Business Correspondence in English

Учебное пособие для студентов экономических специальностей / Московский государственный университет экономики, статистики и информатики. – М.: МЭСИ, 2005. – 136 с.Contents.
Introduction.
Business Letter Format and Conventions.
Phrases that can be used in all kinds of business letters.
I. Inquiries.
II Offers.
III Orders.
IV. Payment.
V. Letter-Example.
VI Letters covering all kinds of business correspondence.
The list of literature used.